+86-135 3388 0668
Q1: What products do you offer?
A: We primarily provide the following hydraulic accessories, especially suitable for Construction Machinery equipment such as excavators:
These products are widely used in construction machinery equipment such as excavators, cranes, crushers, bulldozers, and loaders.
Q2: How is the quality of your products?
A: We always adhere to the principle of "Quality First," using advanced production equipment and technology to ensure that every product meets international standards. Our excavator hydraulic accessories undergo rigorous testing, can withstand high-intensity workloads, adapt to various harsh working conditions, and ensure the efficient operation of excavators. In addition, we also provide a comprehensive quality assurance system to ensure customer satisfaction.
Q3: How are your product prices?
A: We are committed to providing high-quality and reasonably priced products to meet the needs of different customers. Our pricing strategy comprehensively considers product quality, performance, and market competitiveness, ensuring that customers can obtain high-quality products and services at affordable prices.
Q4: Can your products be customized?
A: Yes, we provide custom manufacturing and OEM services. You can provide samples or detailed specifiCations according to the specific model and requirements of your excavator, and we will produce according to your requirements to ensure that the products perfectly match your equipment. Our customization services include but are not limited to size adjustment, pressure rating optimization, and flow matching.
Q5: What is the warranty period for your products?
A: Our products enjoy a 12-month warranty from the date of purchase. During the warranty period, we will or repair any failures caused by product quality problems free of charge. Warranty service must comply with relevant terms and conditions. Please contact our customer service team for details.
Q6: How to place an order?
A: You can place an order through the following ways:
Q7: What payment methods do your products support?
A: We support a variety of safe and convenient payment methods, including:
The specific payment method can be selected according to your needs and order status.
Q8: What shipping methods do your products support?
A: We provide a variety of shipping methods to meet the needs of different customers:
The specific shipping method will be determined according to the order quantity, destination, and customer requirements.
Q9: Which countries and regions can your products be shipped to?
A: Our products can be shipped to most countries and regions around the world. No matter where you are, we can provide you with reliable logistics support. Please contact us to confirm the specific shipping range and cost.
Q10: Do you have these products in stock?
A: Some of our products are in stock, but most products need to be produced according to orders. To ensure timely delivery, please confirm the delivery time with us when placing an order. We will prioritize production according to your needs to ensure on-time delivery.
Q11: Do you provide technical support?
A: Yes, we provide comprehensive technical support. Our professional team can assist you in selecting the right products, answering technical questions, and providing installation and maintenance guidance. Please feel free to contact us if needed.
Q12: Do you provide after-sales service?
A: Yes, we provide comprehensive after-sales service. In addition to the 12-month warranty period, we also provide long-term spare parts supply and technical support to ensure that your equipment is always in optimal operating condition. Our customer service team is always at your service.
Q13: How can I contact you?
A: You can contact us through the following ways: